• Course Fee - Special Introductory Offers:
• €299 delivered by email or
• €329 delivered by post
• Distance Learning Course
• Award: Diploma award from ITEC- Irish Training & Educational Centre.

Course Details:

Because only 10% of how we communicate is done with words, and 40% comprises voice expression with the final 50% involving body gestures it is self-evident that anyone with a knowledge of body language skills has a tremendous advantage over those who have no such training or knowledge.

Body language opens a window for you and helps you find out what other people are actually thinking and even when they are lying. This terrific course shows you how to build rapport with other people at work and in every area of your life by helping you read body language.

It teaches you:

• how to observe and read body language

• how to change your own body language to give you more confidence

• how to use body language to help you engage better with other people

• what body language can tell you in meetings, presentations, negotiations and other business  situations

• the unconscious effect non-verbal communication has on all of us.
  
  

Who should take this course?

This very fine and interesting course is almost essential for people working in HR and will be of great assistance to sales people and indeed anyone who has frequent interaction with others where it is extremely important they understand what is being communicated to them by words, voice and gestures.  What this means is that the non-verbal signals people give out are much more important than the actual words they say because it is through these non-verbal actions it is possible to find out what people are actually saying and what they mean.

Course content:

The following topics are covered:

• Introduction to and communicating with body language
  
  

• Non verbal communications
  
  

• Reading body language
  
  

• Meeting and greeting people
  
  

• Facial expressions
  
  

• Body language in business
  
  

• Sales and negotiations
  
  

• Managing others, power and dominance
  
  

• Presentations
  
  

• Lying and body language
  
  

• Aggression and confrontation
  
  

• Directory of body language signals.
  
  

Accreditation

When you have completed this course you may take a final examination. Full details of this examination are automatically sent to you as you near the end of the course. The examination costs €65 and is taken at home at your convenience.  If you receive 70% or more in this examination you will receive an ITEC Diploma.

Optional:

Personality/Intelligence Test

All our students have the option to take this revealing test for an additional cost of €25.00.

The test asks questions to determine:

• Are you a 'Take-Charge' type?
   
• Are you a manipulative person?
   
• Are you a real friend when the going gets rough?
   
• How popular are you?
   
• Could you be your own boss?
   
• What's your leadership potential?

The objective is not only to help you achieve greater personal and professional success - but to show you how to get what you really want out of life.

Management/Leadership Skills Test

All students of this course have the option to take a Management/Leadership Test for an additional cost of €50.00. This test is conducted on our behalf by Verax international. This test has to be taken on line and the results will be sent directly to each student by email usually within 3/ 4 working days.

We urge you to complete this test as it will provide you with invaluable help and guidance in enabling you to get the most out for your learning. The assessment sent to you when you complete the test will not count in any way to your eventual qualification. It is intended to enable you to understand your strengths and weaknesses and so concentrate on those parts of the course that are most valuable to you.

You may think that you are already aware of these. However, systematic research shows that just over half the population are unaware of their real strengths, let alone their real weaknesses.

This test provides you with a systematic way of assuring these for yourself. Answer honestly. There are no right or wrong answers. Only you will see the results.

The test will allow you to assess your own performance against 16 key management/leader competencies – such as customer focus, decision making, creativity and team working – which are valued by employers and which are very important for effective performance as a manager or team leader. There is one test for managers in the public sector and a separate test for all other managers. Depending on which version chosen, your performance is benchmarked either against 15,000 or so managers in the database or against public sector managers only.

In summary, this unique test will show you what to stop doing (or do less of) and what to start doing (or do more of) in order to become more effective in your current role/activity. In effect, you are told what you need to do to become a more effective manager and team leader and most important of all, how to do it.

Good luck with your studies.

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