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Certificate in First Line Management

This equates to FETAC Level 5

Course Fee: €1560 plus ILM registration fee of €150 – Total: €1710
By Blended Learning

Enrol for this course online now with your Credit or Laser Card»
Or
By contacting us on 01-2897579»

Programme award:

ILM (Institute of Leadership & Management) Level 3

Certificate in First Line Management.

This Programme is also available on an in-company basis structured to meet an organisation's specific requirements. Call 01 2897579 for details of this in-company service.

Course Information:

Programme Duration : A minimum of 120 learning hours through a combination of classroom sessions, self-learning, virtual learning, practical exercises, assignments and tutoring. Learners can expect to complete it within 6 to 7 months. Course must be completed within 2 years.

Learning Outcomes: To train individuals and company employees to a level where their First Line Management skills will enable them to work effectively and efficiently.

Who is this course for? This course was specifically designed for individuals working as supervisors or first line managers within the workplace.

It will also be of practical use to those planning to use coaching skills in their career and for those who wish to acquire the necessary skills to enhance promotion prospects

About the training: This is one of many professionally orientated courses provided by the ILM which are being delivered in this unique blended learning fashion.

The programme commences with a three hour evening induction session followed by 10 other sessions covering 11 compulsory Modules. The last face-to-face evening session will review and wrap up the course and brief students on their Academic and career options.

The programme is, therefore, truly flexible, learner orientated and highly interactive with multiple practical exercises. If a learner is unable to attend a particular session every effort will be made to facilitate individual; situations.

In addition, once a month students will have access to an on-line open forum (virtual learning portal) which will incorporate tutor support, an opportunity for the exchange of ideas and a Q & a session.

Separately and independent of Programme content our Quality Assurance Officer will contact each student via e-mail for feedback.

Benefits to be gained from this course : Firstly, all learners who satisfactorily complete the course will receive formal recognition in the form of the internationally recognised Certificate in First Line Management awarded by the ILM.

Secondly, it will improve internal promotion prospects, job mobility and career prospects.

Thirdly, each learner will have their own fully qualified and experienced tutor who will provide tutorial support on line at fixed times and will promptly respond to e- mailed queries.

Finally, the class size will typically be in the range of 15 to 25 learners, thus ensuring that the tutor will be able to give each student ample one-to-one tutoring and allow for learner interaction.

When you consider just how comprehensive this course is with the emphasis we place on quality and customer care, the availability of Special Offers with the unique combination in how the course is delivered by blended learning which includes self-study modules, regular sessions via the internet with our virtual learning portal and tutor led face-to face classroom sessions, it is easy to see just what exceptional value and quality this training programme is.

Included with this course is a Management/Leadership Test which is conducted on our behalf by Verax International. This test has to be taken on line and the results will be sent directly to each student by email usually within 3/4 working days.

The test will allow you to assess your own performance against 16 key management/leader competencies - such as customer focus, decision making, creativity and team working - which are valued by employers and which are very important for effective performance as a manager or team leader. There is one test for managers in the public sector and a separate test for all other managers. Depending on which version chosen, your performance is benchmarked either against 15,000 or so managers in the database or against public sector managers only.

In summary, this unique test will show you what to stop doing (or do less of) and what to start doing (or do more of) in order to become more effective in your current role/activity. In effect, you are told what you need to do to become a more effective manager and team leader and most important of all, how to do it.

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