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Surviving at Work

Course Fee: €325
Distance Learning Course of 10 modules

Enrol for this course online now with your Credit or Laser Card»
Or
By contacting us on 01-2897579»


Course Details:

This new course presents systematic coverage of all aspects of face-to-face interaction in the workplace. It is a "must" for people engaged in the human resources area but also vitally important for developing managers. In short, this is the complete course on interpersonal skills at work.

Skills covered include:
  • Communicating.
  • Persuading.
  • Handling power.
  • Working in groups.
  • Leadership.
  • Interviewing.
  • Negotiating.
  • Making presentations.
  • Conducting meetings.
  • Behaviour - your own and others

Included with this course is a Management/Leadership Test which is conducted on our behalf by Verax International. This test has to be taken on line and the results will be sent directly to each student by email usually within 3/4 working days.

The test will allow you to assess your own performance against 16 key management/leader competencies - such as customer focus, decision making, creativity and team working - which are valued by employers and which are very important for effective performance as a manager or team leader. There is one test for managers in the public sector and a separate test for all other managers. Depending on which version chosen, your performance is benchmarked either against 15,000 or so managers in the database or against public sector managers only.

In summary, this unique test will show you what to stop doing (or do less of) and what to start doing (or do more of) in order to become more effective in your current role/activity. In effect, you are told what you need to do to become a more effective manager and team leader and most important of all, how to do it.

Accreditation

When you have completed this course you may take a final examination. Full details of this examination are automatically sent to you as you near the end of the course. The examination costs €65 and is taken at home at your convenience.  If you receive 70% or more in this examination you will receive an ITEC Diploma.

For further details on ITEC's Accreditation please visit the Accreditation section. »Click here for further details.

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