This unique Hotel Management Skills course guides you from the inception of a hotel to its opening and operation. It offers you practical tips for each stage of the journey. It is really the A to Z of being a professional hotelier.
Lesson 1: The Development Process
Lesson 2: Marketing
Lesson 3: Opening a Hotel
Lesson 4: Customer Relationship Management
Lesson 5: Traditional Organisation
Lesson 6: Framework of a General Managers Job
Lesson 7: Hotel Operations
Lesson 8: Food and Beverage Operations
Lesson 9: Marketing and Associated Activities
Lesson 10: Financial Management Department.
Upon completion of this course you may take a final online examination. Full details of this examination are automatically sent to you at the end of the course. The examination costs €65 and is taken at home at your convenience. If you receive 70% or more in this examination you will receive an ITEC – Irish Training and Educational Centre Diploma.