Legal, Privacy and Security Information

Terms & Conditions

These Terms and Conditions apply to the provision of ITEC-Irish Training & Educational Centre (ITEC) self study courses in book format as advertised on our website – and in media publications and also as detailed in our Prospectus.

1. Definitions
For the purposes of these Terms: ‘We’ and or ‘Us’ means ITEC who will provide you with the courses your ordered. ‘You’ means the customer receiving the courses. ‘Enrol’ means the process of enrolling, booking or ordering a course and the term Enrolment shall be construed accordingly. If you order via the website this will involve you completing the relevant Order form on the website, giving us your personal information and submitting the details to us.
You can also order by telephone giving us your payment details and agreeing to proceed with purchase.
Another method or ordering is to complete and return the Order form contained in our Prospectus, choosing whichever method of payment that suits you. A further method of enrolment is to complete and return the Order form contained in our Prospectus and choosing whichever method of payment that suits you.

2. Provision of Courses
Once you have ordered you will receive confirmation of your order and it will be delivered to you as per this confirmation. This confirmation is automatic for online bookings and usually within a few days for all others. You can expect to receive your order within a few working days. ITEC reserves the right to deliver course materials in any format. Overseas students (those residing outside Ireland or UK) will be charged an extra €35 per course.

3. Course Fees
In addition to courses fees there is a registration charge of €85 payable for every course enrolled including special offers.

4. FETAC Courses – “Preferred Entry Levels” & “Special Requirements”
When students submit their enrolment application form they confirm that they can meet all the relevant “Preferred Entry Levels” & “Special Requirements” as listed on each course. All students will be asked to provide evidence of this after they enrol. Once enrolment has been submitted, no refunds will be provided if students fail to provide evidence of the “Preferred Entry Level” & “Special Requirements” they confirmed during the enrolment on a specific course.

5. FETAC Courses – “Work Experience” & “Skills Demonstrations”
Learners need to ensure that courses with Skills Demonstration elements have access to a professional environment to fulfil the assessment requirements of the course – which is at least 100 hours work experience for Major awards and 20 hours for minor awards.
Students are to be advised that it is the onus of the employer/learner and not the college to arrange insurance on their behalf.

6. Your Rights to Cancel

Cancellation/Refund conditions/arrangements.

Should you decide to cancel your application you may do so provided that you notify the College in writing within 7 days from the original order date and stating the reasons for cancellation. You are also required to return all materials to the College and bear the cost of this return.

If you cancel your course in accordance with these terms, a full refund will be made to you, using the same method as you made your original payment. However, please note that all programmes carry a registration fee of €85 for Component awards and €165 for Major awards which covers administration, registration and postage fees. These are non-refundable. No refunds will be provided if Point 4 & 5 above requirements are not met. All refund credits will take 30 days from date of written request and accepted refund.

7. Transferring
Provided payment has being made in full you are allowed transfer to another topic of your choice provided such requests are made in writing within 30 days of ordering. The original course material must be returned in its original condition at your expense. There is an additional charge of €85 to cover documentation/administration, p&p in addition to any difference that would have to be paid if the new programme is more expensive than the first one. You are not allowed to transfer to another person.

8. Quality
We will provide the courses in accordance to each course description as detailed on our website and Prospectus. All representations, warranties and / or commitments not expressly set out in these Terms and Conditions (whether implied by law, conduct, statute or otherwise) are hereby excluded to the maximum extent permissible at law. We reserve the right to reformat any course material and website information at anytime.

9. Payment
All Credit/Debit Card purchases are subject to a non-refundable card handling fee of €12.00. Such payments are normally debited to your account on day of order or within 24 hours.

Interest Free Easy Payment Plans Credit/Debit Card purchases are subject to a non-refundable card handling fee of only €5.00 per transaction.
We reserve the right to change the amounts charged and any such changes will be displayed on our website.

10. Complaints
In the event you are not satisfied with any aspect of your purchase please contact us in writing stating in what respects you are not satisfied and where you feel the content did not match the published contents as displayed on our website and in our Prospectus.

11. Our Obligations to You
The exclusions and limitations of liability contained in these Terms and Conditions do not apply to: Any loss or damage resulting from death or personal injury caused by our negligence; Loss or damage arising from fraudulent misrepresentation; or Any other losses which may not be excluded or limited by law. In the event of a Postal Dispute or other such events which are beyond our reasonable control we shall make every reasonable efforts to get your course to you as soon as is practical.
In no event shall we be responsible to you for any loss of profits, loss of earnings, loss of anticipated savings, loss of revenue or loss of goodwill that you may suffer. Further, in no event shall we be liable to you for indirect or consequential losses that you might suffer. Our maximum aggregate liability to you for any claim is limited to the amount of the course fee paid.

12. Your obligations to Us
In accordance with Copyright Law you are not permitted to reproduce or modify any part of a course, store it in a retrieval system or transmit it in any form by any means – electronic, mechanical, photocopying, recording or otherwise without the prior written permission of ITEC.

13. Protection for Learners
As a course provider our policy on the protection for learners is subject to Section 43 of the Qualifications Act. This means that if, for whatever reason, we cease to provide the programme or course you enrolled for, we have specific and legally binding arrangements in place, with two other independent course providers who have both separately and independently formally agreed to finish out or complete your course/programme for you at no extra cost.

14. General
These terms and governed by and shall be construed in accordance with Irish Law. Any dispute arising between us under or in connection with these Terms shall be subject to the non – exclusive jurisdiction of the Irish courts. These Terms constitute the entire agreement between us in relation to the provision by us to you of a course and they replace and supersede any prior arrangements between us in relation to the publication.
You acknowledge that you are not relying on any statement made by us or any of our representatives with regard to the course other than those expressly set out in these Terms.

Copyright Information

The contents of all the pages contained in this site are © ITEC 2000-2013. Reproduction of part or all of the contents of the pages in any form is prohibited other than in accordance with the following permissions. You may make an electronically stored, transient copy of these pages of this Site for the exclusive purpose of personal on-line viewing.

Privacy Policy

ITEC will not collect any personal information on this website without your explicit consent. We will let you know when we are doing so that you can decide whether to provide information. Any information which is provided by you will be treated with accordance with the terms of the Data Protection Act, 1988, Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the Protection of Individuals with regard to the Processing of Personal Data and on the Free Movement of Such Data. If at any time after giving us personal information you decide that you no longer wish us to hold or use this information, or in the case that the information becomes out of date, you are free to notify us, and we will remove or rectify the information within a reasonable time.

Statistical and analytical information collected through the standard operation of our internet servers and logs provides us with general and not individually specific information. ITEC will use this information for general statistical purposes and will make no attempt to identify individual users, or to associate any technical information collected through the standard operation of our internet servers and logs with any individual user.

Retention of Learner Information

ITEC – Irish Training & Educational Centre maintains Learner files for a period of 4 years only. After 4 years all the student information is securely destroyed using Secured Shredding and Recycling companies. Learners files will not be accessible after 4 years and learners who have not completed their course at that stage will need to enrol again and pay the appropriate costs if applicable.

Security Information

To ensure the highest level of security of information passing between our customers and our servers, ITEC uses what is known as SSL. This is an encryption method that scrambles information while it is moving from one source to another to prevent the information being viewed or tampered with.

We also utilise PGP Software to encrypt information from our Online Enrolment form. PGP supports a variety of encryption algorithms, but only those with a 128-bit or greater symmetrical crypto key length. PGP products do not interoperate with products using low-security and easily compromised encryption systems. To ensure the integrity of its products, PGP publishes source code for peer review.

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